Frequently Asked Questions
Our team consists of duly trained, skilled, and experienced cleaning professionals. These people know that different materials require different approaches for being perfectly cleaned. So, you can rely on us for getting your garments cleaned irrespective of the materials they are made up of.
Some of the materials we have cleaned so far include silk, cotton blend, cotton, linen, satin, rayon, acetate, twill, lyocell, spandex, and more.
What happens if you place an online order, pay with your cc and we will not pick up your order?
For your first order with us you can choose an option to pay by cash. After you place an order you always can contact us to make sure we received it. We also have a physical address of our dry cleaners.
What happens if we pick up your order and never deliver it back to you?
We have been a well established business since 2017. Our business goal is to increase the quantity of regular customers. We have a physical address where we do all dry cleans, so you can always visit our factory in person. You can find our addresses in Contacts tab,
What happens if you receive a damaged item from us?
We always check items before cleaning and letting customers know about any damages. If we damage your item we will let you know and try to cover your expenses. Since our open 2017 it happens only a couple items because all work is done by professionals.
What happens if we do not remove stains from your garments?
Items with stains that can not be removed will have a special tag with a note from us. If we miss a stain we will do it again with no additional charge.